Feature: Chat
The question you'd otherwise open a general AI tool to ask.
Between clients, most questions get answered by Googling, asking a colleague, or opening a general AI chat tool. Chat is the same kind of assistant, except it already knows the client you're asking about, and nothing typed into it leaves a system built to hold clinical information.
What it does
Built around how the work actually happens.
Ask in plain language
No special syntax or prompt structure required. Ask the way you'd ask a colleague.
Uses your caseload as context
Bring in a client's history with @ (see Client context) and the assistant answers with that history in mind, not as a generic query.
Documents and custom modes live here too
Upload a scanned form or a referral letter and use it in the conversation (see Documents below), or use a saved configuration for a task you repeat often (see Custom modes).
Built to hold what you type
Unlike a general AI chat tool, this runs on infrastructure meant to hold clinical information, with client details protected before anything reaches a model (see PHI Guard).
Why it matters
The real alternative to this isn't another scribe tool. It's the AI chat tool you already have open.
Most clinicians already ask AI tools questions between clients. The risk isn't that the answers are bad, it's that a general AI tool was never built to hold what gets typed into it. Chat exists so that question doesn't have to be a trade-off.
Ask the question you were about to open another tab for.
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